> For the complete documentation index, see [llms.txt](https://help.marcopayroll.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.marcopayroll.com/marco-user-guide-x4/2025/use-case-studies/bringing-in-the-eor-vendor.md). # Bringing in the EOR Vendor Sarah Wong, the Admin Manager at **Stellar Tech Solutions**, skimmed through her emails as she sipped her morning coffee. A new request had just landed in her inbox. {% hint style="info" %} **Subject: Urgent - EOR Hires Needed** Hey Sarah, We need to onboard two employees under our EOR vendor—one local, one foreign. Also, there's an expat case we need your help with. Here are the details: #### **Local Hire** * **Name:** Emily Tan * **Job Title:** Marketing Coordinator * **Country:** Singapore * **Start Date:** March 1, 2025 #### **Foreign Hire** * **Name:** Alejandro Gómez * **Job Title:** Software Engineer * **Country:** Hong Kong (working remotely from Spain) * **Start Date:** March 5, 2025 #### **Expat Assignment** * **Name:** Daniel Lee * **Job Title:** Finance Manager * **Home Country:** Malaysia * **Host Country:** Japan * **Start Date:** March 10, 2025 Since these hires fall under an EOR arrangement, we'll need to process them through **GlobalEdge Solutions (our EOR vendor)**. However, since vendor management is handled through the **Vendor Portal**, we’ll need Joe Black’s help to get GlobalEdge set up first. Let us know once it's done! * **HR Team, Stellar Tech Solutions** {% endhint %} Sarah exhaled. This was straightforward—but there was just one problem. She didn't have access to the **Vendor Portal**. That was something **only a Vendor Admin** could manage. Without hesitation, she forwarded the request to Joe Black. {% hint style="info" %} **Subject: Need Help Adding EOR Vendor** Hey Joe, Hope you're doing well! We need to onboard a new batch of hires through **GlobalEdge Solutions**, but I don’t have access to the Vendor Portal. Could you help add **GlobalEdge Solutions** as our EOR vendor? Here are the **EOR entity locations** that need to be set up: * **Singapore** (for Emily Tan) * **Hong Kong** (for Alejandro Gómez) * **Japan** (for Daniel Lee’s expat assignment) Once the vendor and entities are configured, I can proceed with the employee onboarding. Let me know once it’s done—appreciate your help as always! Best,\ Sarah {% endhint %} Joe Black, the **ever-diligent Vendor Admin** at **Global Workforce Solutions (GWS)**, leaned back in his chair. His role meant he handled all vendor-related matters for white-label clients like **Stellar Tech Solutions**. Seeing Sarah’s request, he nodded. Time to get to work. #### **Step 1: Adding the EOR Vendor & Entities** Joe logged into the **Vendor Portal** and followed the steps outlined in the **Adding a Vendor Guide**: * Navigated to **Vendor Management > Add Vendor** * Entered **GlobalEdge Solutions’** details * Assigned **EOR Services** as the category * Set their status to **Active** * Clicked **Save** ✅ **Vendor successfully added.** Next, he needed to configure the **vendor entities**: * Navigated to **Vendor Entities > Add Entity** * Added **Singapore**, **Hong Kong**, and **Japan** as GlobalEdge Solutions’ operational locations * Assigned the respective entity names and tax IDs * Clicked **Save** ✅ **Vendor entities successfully configured.** #### **Step 2: Notifying Sarah** Joe fired off a quick email: {% hint style="info" %} **Subject: GlobalEdge Solutions & Entities Added!** Hey Sarah, All set! **GlobalEdge Solutions** has been added to the Vendor Portal, and the following entities are now available for selection: ✔ **Singapore** (Emily Tan)\ ✔ **Hong Kong** (Alejandro Gómez)\ ✔ **Japan** (Daniel Lee) You should now be able to proceed with the onboarding. Let me know if you run into any issues. Best,\ Joe {% endhint %} #### **Step 3: Onboarding the EOR Hires** With Joe’s part done, Sarah could now proceed. Referring to the **Staff Onboarding Guide**, she carefully followed the steps: **Hiring a Local EOR Employee (Emily Tan)** * **Navigated to:** People > Add New Worker * **Selected:** Singapore as Emily’s home country * **Chose:** Local for employment status * **Entered:** Job title, start date, and assigned **GlobalEdge Solutions (Singapore entity)** as the EOR vendor * **Clicked:** Add ✅ **Success message: Employee onboarded!** **Hiring a Foreign EOR Employee (Alejandro Gómez)** * **Selected:** Hong Kong as the home country (since GlobalEdge handled compliance there) * **Set:** Employment status to **Foreigner** (since Alejandro was based in Spain) * **Entered:** Job title, start date, and assigned **GlobalEdge Solutions (Hong Kong entity)** as the EOR vendor * **Clicked:** Add ✅ **Success message: Employee onboarded!** **Setting Up an Expat (Daniel Lee)** For **Daniel’s case**, Sarah needed to ensure the correct GlobalEdge entity was assigned: * **Selected:** Daniel’s profile under **People** * **Went to:** Contract > Manage Record > Add New Record * **Entered:** Malaysia as his home country and Japan as his host country * **Checked:** That **GlobalEdge Solutions’ Japan entity** was assigned * **Saved** the changes ✅ **Success message: Expat contract updated!** #### **Mission Accomplished** Sarah double-checked everything, then fired off a reply to HR: {% hint style="info" %} **Subject: EOR & Expat Setup Complete** Hey HR Team, All set! The hires have been successfully onboarded under the correct **GlobalEdge Solutions** entities. Let me know if you need any adjustments! Best,\ Sarah {% endhint %} Within moments, a reply popped up: *"You're amazing, Sarah! Thanks for the quick turnaround!"* Sarah smiled. Another task completed, another successful onboarding. Just another day in the life of an **Admin Manager at Stellar Tech Solutions.** --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. 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