HR Operations Solution

HR Operations (HRO) Overview

For businesses that have established local entities but lack an in-house HR team, our HR Operations (HRO) Solution provides end-to-end HR services delivered by in-country HR and payroll specialists. This ensures compliance with local labor laws while maintaining seamless global coordination.

Challenges in HR Operations

Organizations expanding globally often face difficulties in:

• Managing local HR compliance without dedicated in-country HR teams.

• Ensuring consistency in HR policies, contracts, and benefits administration.

• Handling payroll, tax filings, and statutory reporting efficiently.

• Integrating local HR processes with global data management.

Our HR Operations Solution

To address these challenges, our platform provides a comprehensive HR operations framework with the following capabilities:

✨ HR Procedures & Employee Handbook

• Development of customized HR procedures and local employee handbooks, even for single-employee entities.

• Continuous compliance updates and advisory services in accordance with local labor regulations.

✨ Benefits & Insurance Administration

• Implementation and coordination of benefits and insurance plans tailored to local requirements.

• Assistance with government welfare applications for both employers and employees.

✨ Time-off Management

• Country-specific leave policies covering annual leave, public holidays, and weekend policies.

• Automated tracking and record-keeping of employee time-off for statutory compliance and global data integration.

✨ Onboarding & Employment Contracts

• Structured onboarding processes, from employee information collection to benefits enrollment.

• Localized employment contracts built using compliant contract templates for current and future hires.

✨ Employee Records & Compliance Reporting

• Secure storage and management of employee data and documentation.

• Support for statutory reporting requirements, including workforce updates to government agencies.

✨ Privacy & Data Protection

• Compliance with data protection regulations, including PDPA, GDPR, and HIPAA.

• Implementation of a structured data governance framework to protect employee information.

✨ Payroll Processing

• Comprehensive payroll services, including salary calculations, payments, tax filings, and social benefit contributions.

• Payroll data integration with global financial and HR management systems.

✨ Expense Management

• Implementation of compliant expense policies and procedures.

• Review and processing of expense claims and receipts.

✨ Offboarding Support

• End-to-end offboarding assistance, covering voluntary resignations, terminations, and workforce reductions.

• Regulatory compliance for severance pay, benefits closure, and final payroll processing.

Key Features

• Dedicated local HR & payroll specialists for compliance assurance.

• Regular updates on local labor regulations and statutory requirements.

• Seamless integration with global HR and payroll systems.

With in-country expertise and global process alignment, our HR Operations solution enables businesses to manage their workforce efficiently while ensuring full legal and regulatory compliance.