Updating your information

You can update your personal information and bank details in My Info.

Other details, such as your work details, pay details, payment records, insurance records, and leave balance, cannot be changed directly. If any information is missing or incorrect, contact your reporting manager or HR representative for assistance.


Updating Personal Information

Your personal information includes details such as your name, nationality, address, ID, passport information, and emergency contacts.

To edit your personal information:

  1. Go to My Info > Personal.

  2. Under Personal Details, Passport, Emergency, or Other Details, select Edit Info.

  3. The Edit screen appears.

  4. Update the relevant fields.

  5. Select Save Changes.


Updating Bank Details

You can add, edit, delete, and set a default bank account in My Info. Your bank details will be used to process your salary payments.

Adding a Bank Account

  1. Go to My Info > Bank.

  2. Select Add New. The Add New Bank Info screen appears.

  3. Choose the Bank Country and Payment Method (Local or SWIFT). Note: This selection cannot be changed later.

  4. Select Create Bank Account.

  5. Enter the beneficiary details, address details, and bank details.

  6. Select Save Changes.

  7. Your bank account has been added. You can select it to view its details.

Editing Bank Account Details

You can update beneficiary details, address details, and bank details if they are incorrect. However, the bank country and payment method cannot be changed.

To edit your bank account details:

  1. Go to My Info > Bank.

  2. Under the bank account, select ⋮ (three-dot icon) > Edit.

  3. The Edit Bank Info screen appears.

  4. Update the relevant fields.

  5. Select Save Changes.

Setting a Default Bank Account

The default bank account is used to process your salary payments. Typically, you can set only one default account.

If you are an Expat, you can set default bank accounts for both your home and host countries. These accounts can be the same or different.

To set a default bank account:

  1. Go to My Info > Bank.

  2. Under the bank account, select (three-dot icon) > Set As Default.

The selected bank account has been set as your default.

Deleting a Bank Account

Important: Deleting a bank account is irreversible. However, all deleted accounts can be viewed in Deleted Items.

To delete a bank account:

  1. Go to My Info > Bank.

  2. Under the bank account, select ⋮ (three-dot icon) > Delete.

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